Terms of service

Terms & Conditions

These Terms & Conditions govern the use of the Glam Guru website, products and services. By accessing our website or placing an order through our online store, you agree to these Terms & Conditions.

Products

We strive to ensure all product descriptions, images and information are accurate. However, colours and product appearance may vary depending on your device and display settings.

All products are subject to availability. We reserve the right to discontinue, modify or limit products at any time without prior notice.

Product Use

Our products are intended for cosmetic and external use only.

Results may vary from person to person depending on factors such as hair type, skin type, application method and individual preferences.

If irritation, discomfort or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional if necessary.

Glam Guru does not guarantee specific cosmetic results.

Pricing & Payment

All prices displayed on our website are shown in the selected currency and include VAT where applicable unless otherwise stated.

We reserve the right to change pricing, product information or product availability at any time.

In the event of an obvious pricing or website error, we reserve the right to cancel an order and provide a full refund where applicable.

Orders will only be processed after payment has been successfully authorised and received.

Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel orders where fraud, unauthorised activity, pricing errors or stock issues are suspected.

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

Shipping

Delivery times provided on our website are estimates only and are not guaranteed.

Glam Guru is not responsible for delays caused by shipping carriers, customs authorities, weather conditions or circumstances beyond our reasonable control.

For complete shipping information, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

For hygiene and safety reasons, opened or used products may not be eligible for return.

Please review our Return Policy for full details regarding eligibility and refund procedures.

Intellectual Property

All content on this website, including but not limited to product names, trademarks, logos, images, videos, graphics, text and marketing materials, is owned by Glam Guru or used with permission.

No content may be copied, reproduced, distributed or used without prior written consent from Glam Guru.

Third-Party Links

Our website may contain links to third-party websites. Glam Guru is not responsible for the content, privacy practices or availability of external websites.

Limitation of Liability

To the fullest extent permitted by law, Glam Guru shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website, products or services.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect personal information.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this website.

Continued use of our website constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions are governed by the laws of the Netherlands.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of the Netherlands, without prejudice to mandatory consumer protection rights.

Contact

For any questions regarding these Terms & Conditions, please contact:

Glam Guru
Pieter Cornelisz. Hooftstraat 85
1071 BP Amsterdam
The Netherlands

Email: info@glamguru.com